Beach Holidays, LLC
  • 07-Dec-2021 to 05-Feb-2022 (EST)
  • Front Desk/Reservations CB
  • Myrtle Beach, SC, USA
  • $17.50 - $19.50
  • Hourly
  • Full Time

listed in ad


Coral Beach Resort

Come join our team and enjoy working with the Best in Hospitality on the Beach

Front Desk Night Manager - $17.50 - $19.50 per hour

Coral Beach Resort is a 301-guest room property and is now hiring a Front Desk Night Manager to be part of our team, you should enjoy providing excellent customer service as well as working in a fast-paced, friendly environment. Experience needed. Applicants must be flexible to work weekends and holidays.

As a night manager, you will be responsible for executing your position's responsibilities in alignment with our excellent service culture and driving company success through performing the following task to the highest standards.

  • Positive leadership skills
  • Interact with guests daily via phone, e-mail, and in person.
  • Excellent customer services skills assisting guests' needs with confidence while creating a warm and friendly environment.
  • The ability to multi-task in a fast-paced environment.
  • Oversee staff assisting with the daily routine tasks.
  • Makes decisions affecting the overall guest satisfaction
  • Directly oversees the work of all-night Front Desk shift team members
  • Assist the owners/guests with any complaints or disputes, providing immediate guest recovery solutions whenever possible
  • Contacts as appropriate (e.g., via email) all guests who provided feedback via comment/tracking system to acquire the necessary information for follow-up; coordinates resolution efforts with respective department managers with respect to guest feedback
  • Provides outstanding hospitality to all guests of the resort, ensuring the needs of all customers are met.
  • Maintain a positive working relationship with various departments to ensure guest rooms are up to standards before guests' arrival.
  • Report any guest room needs that come to your attention, such as linens needed, repairs, etc., to the appropriate department heads before check-in.
  • Cash drawer and daily deposit
  • Other duties as assigned by management.

Full and Part-time applicants welcome.

Benefits include:

  • Annual pay Increase
  • Annual and Seasonal Bonus
  • Up to 6 weeks a year vacation
  • Major Medical and Supplemental Insurance Plans
  • 401(k) Retirement Plan

Apply online by clicking the link below

https://myrtlebeachresorts.applicantpro.com/jobs/2126370.html

Beach Holidays, LLC
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